Privacy Policy

1. Introduction
This Privacy Policy explains how Spectrum Vocals SRL, a company registered in Romania and operating the website www.spectrumvocals.com (“we”, “us”, or “our”), collects, uses, discloses, and protects personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This policy applies to personal data collected when you visit our website, purchase digital products, subscribe to our newsletter, or otherwise interact with us through our services.

2. What Personal Information Do We Collect?
We collect and process the following categories of personal information:
Information you provide to us:

Name and email address (e.g., when subscribing to our newsletter or contacting us)
Payment details such as your name, payment method, and email address (processed securely by our payment provider)

Information collected automatically:

IP address
Information about your use of our website (e.g., page visits, session duration, browser type)
Data collected through cookies and similar technologies (see our Cookie Policy for more details)

You may provide this information when:

Purchasing digital products from our website
Signing up for email updates or marketing communications
Contacting us via email or social media
Interacting with our website or services

3. Why Do We Collect Your Information?
We collect and use your personal data to:

Process your orders and deliver digital products
Provide customer support
Send you newsletters, updates, promotional offers, surveys, or product announcements (with your consent)
Improve our website, services, and user experience (legitimate interest)
Analyze website traffic and performance (with your consent via cookies)
Deliver relevant advertising and marketing communications (with your consent)

4. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases for processing your personal data:

Contractual necessity: We process your personal data when necessary to fulfill a contract with you, such as completing your purchase, delivering digital products, or providing customer support.
Consent: We rely on your explicit consent for activities such as sending marketing communications (newsletters, promotional offers) and using certain cookies for analytics or advertising. You can withdraw your consent at any time; withdrawal will not affect the lawfulness of processing carried out before withdrawal.
Legitimate interests: We process data based on our legitimate interests, including improving our website and services, preventing fraud, and ensuring security.
Business operations and management: To run and manage our business efficiently, including internal reporting, auditing, and administration.
Legal compliance and risk management: To comply with legal obligations, protect our legal rights, and defend against claims.
Analytics and research: To analyze usage patterns and trends to improve our services and develop new products.

You may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. If you choose not to provide certain information, we may be unable to offer specific services.

We will never share your personal information with third parties for their direct marketing purposes without your explicit consent.

5. What Are Cookies and How Do We Use Them?
Like most websites, we use cookies to help you get the most out of our website. A cookie is a small file sent to your browser by our website, which is then stored on your device. This file may be sent back to our servers or to third-party servers during your future visits.

Some cookies are essential for the website to function correctly and remember your preferences. For example, functional cookies allow items to remain in your shopping cart until you complete your order. These cookies may be placed without your consent.

We also use cookies set by third parties, such as Meta (Facebook, Instagram) and Google. These third parties collect data subject to their own privacy policies, which we do not control. You have the option to disable cookies at any time and the right to review and correct any personal data associated with them. For questions about data handled by third parties, please contact those parties directly.

For detailed information, please see our dedicated Cookie Policy.

Additionally, please note that we use an external payment processor, Stripe, which may collect data during the checkout process. For more information, please refer to Stripe’s privacy policies at www.stripe.com/privacy.

6. Other Disclosures
In addition to the disclosures described elsewhere in this Privacy Policy and Cookie Policy, we may disclose your personal information:

When required to do so by law or regulation;
In connection with any legal proceedings or anticipated legal proceedings;
To establish, exercise, or defend our legal rights, including sharing information with others to prevent fraud and reduce credit risk.

Except as stated in this Privacy Policy and Cookie Policy, we will not share your personal information with third parties.

7. Security of Your Personal Data
Data transmission over the internet is inherently insecure, and while we take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, alteration, or disclosure, we cannot guarantee its absolute security.

8. Your Rights Under Data Protection Law
Under applicable data protection laws, including the GDPR, you have the following rights regarding your personal data:

Right to be informed: You have the right to know why your personal data is collected, how it will be used, and how long it will be retained.
Right of access: You have the right to access the personal data we hold about you.
Right to rectification: You may request correction, completion, deletion, or restriction of your personal data.
Right to erasure: If you have given consent for us to process your data, you have the right to withdraw that consent and request deletion of your personal data.
Right to data portability: You have the right to request a copy of your personal data in a structured, commonly used format, and to transfer it to another data controller.
Right to object: You may object to our processing of your personal data unless we have compelling legitimate grounds to continue.

9. Financial Information
We do not store your credit card or payment details on our servers. All payments are securely processed by an external payment provider, Stripe. For more information about how Stripe handles your data, please visit www.stripe.com/privacy.

10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page occasionally to stay informed about any updates.

11. Contact Details
If you have any questions about this Privacy Policy or how we handle your personal data, or if you wish to access, modify, or delete your information, please contact us at:

Spectrum Vocals SRL
Romania
Website: spectrumvocals.com
Email: contact@spectrumvocals.com